Store and Membership Terms

Last updated: November 6, 2026

Shopping with HIDR Electronics

For order, product, shipping, return, or membership assistance, contact HIDR Electronics at info@hidrelectronics.com or 704-813-5932.

Product availability, manufacturer restrictions, and the terms shown on each product page apply to purchases. Automatic online checkout is available for eligible equipment shipped to the 48 contiguous U.S. states and Washington, D.C. Shipping charges and applicable taxes are displayed at checkout for those destinations. Alaska and Hawaii orders temporarily require a shipping quote before payment. Customers pay the quoted shipping cost with no added shipping surcharge. Once you approve the quote, we’ll send a Shopify invoice for payment. Customers are responsible for shipping charges. Equipment shipping is subject to product availability and special freight arrangements. See our Shipping Policy and Returns and Refunds Policy.

Annual memberships

HIDR Priority is $199 per year and HIDR Angler is $399 per year. Each paid membership provides one year of benefits from the purchase date. Memberships renew automatically each year unless canceled. Each successful annual renewal provides another paid year of benefits.

Cancellation and membership refunds

You may cancel automatic renewal at any time. Cancellation stops future renewals; your benefits continue through the end of your already-paid membership year. Membership fees are generally nonrefundable, including if you choose not to use the services or benefits. No partial or prorated refund is provided for unused membership time. Without a successful renewal, membership benefits, including the merchandise discount, end when the paid membership year expires. Any refund required by applicable law will be honored.

Accidental membership purchases: written requests

If you believe you purchased a Priority or Angler membership in error, please request a refund in writing by emailing info@hidrelectronics.com. Include your name, order number, and an explanation of what happened. After receiving and reviewing your written explanation, HIDR Electronics may approve a refund at its sole discretion. A request does not guarantee approval.

Membership merchandise savings

Priority provides 5% savings and Angler provides 7% savings on eligible merchandise throughout the paid membership year, with no annual dollar savings cap. Garmin products, membership purchases, service, labor, installation, and repairs are excluded from membership merchandise discounts. Priority and Angler discounts do not add together; customers eligible for both receive the higher 7% Angler discount. Compatible BON rewards may be used with the membership discount on eligible products. Garmin products are excluded from points redemption.

Appointments and other membership benefits

Included electronics checks, training, and other benefits are described on the applicable membership product page. Appointments depend on availability and service-area eligibility. Additional equipment, repairs, and work beyond the stated membership benefits are not included. For equipment upgrade credits described on a membership page, contact HIDR to confirm the qualifying equipment, HIDR installation requirement, and applicable credit before placing the equipment order.

Rewards and existing accounts

HIDR Rewards is separate from paid memberships. Use your existing account email when purchasing a membership to keep your account and rewards together. Membership fees, services, labor, installation, repairs, taxes, and shipping do not earn purchase points. Rewards eligibility and available redemptions appear in the Rewards panel. Refunded purchases are subject to the point adjustments described in our Returns and Refunds Policy.